It’s been nearly a month now Windows 8.1 is in the store, and users are eagerly updating from their old OS to the new advancement. However, the excitement soon turns up into an unpleasant experience when the process is hindered during installation or any of your driver or device stops working after a successful install.
Here on Optimize Windows 8 blog, we are trying our best to cover each issue regarding Windows 8.1 and present a resourceful solution to our visitors. Just in you missed our previous postings, here are the links to topics we have already covered on Windows 8.1:
- Fix Black Screen Error While Installing Windows 8.1
- How to Fix Font Issues in Windows 8.1
- Tips on How to Make Windows 8.1 Faster
And today, this post is regarding Wi-Fi router showing either “No Internet Access” or “Limited” connectivity. A number of people, who have updated to Windows 8.1, are complaining about Wi-Fi and internet connectivity issue. To address the issue, we have outlined following solutions to try out one by one:
Revert Network Adapter Drivers
For many users, a simple trick of reverting the Network Adapter settings to an older version has worked like a charm. Therefore, the first thing to try out is to rollback drivers to an older version (Manufacturers Drivers) instead of the ones installed with Windows 8.1 by Microsoft. Follow the procedure below:
- Go to Device Manager
- Go to Network adapters and expand it
- Now from the list, choose your network adapter (Wireless Network Adapter) that is showing limited connectivity.
- Right click on your wireless network adapter and choose Update Driver Software..
- A new window will open, in which you are required to click on Browse my computer for driver software
- On next step, select, Let me pick from a list of device drivers on my computer
- Check the Network Adapters, and see how many are listed. You may find two drivers here; one by Microsoft and other from the Manufacturer.
- Choose the Manufacturer’s drivers and select Next.
Upon completion, you are advised to restart your PC and check if your problem is solved. If not, proceed with next step.
Address Issue with TCP Command Lines
Another good fix to address the issue is to disable the TCP settings. Do following:
- Open command prompt with administrative rights
- Type the following commands and hit enter after each command:
-
netsh int tcp set heuristics disabled
-
netsh int tcp set global autotuninglevel=disabled
-
netsh int tcp set global rss=enabled
- To verify that these settings are disabled, type
netsh int tcp show global and hit enter
Once done, you are advised to reboot your system.
Now check if the problem is solved.
December 6, 2013 at 10:25 pm
Thanks man for your tips, they are really useful.
I was searching all day for help but reading all this and following it, i solved my problem within 5 minutes.
Thanks again.
Regards,
Owais Mukhtar Khan
December 27, 2013 at 10:44 pm
Finally resolved this issues using your advice and others as well – kept on trying – thanks for posting solutions in plain English
December 29, 2013 at 11:40 am
Yes. Definitely Thank you so much for your assistance. I am a bit of a computer noob and was completely stumped when there was no connectivity to the laptop I had just upgraded but checked other devices and they were working perfectly.
Thanks again!
Ren
December 29, 2013 at 3:20 pm
Me too. Really helpfull. Upgrade my wife’s laptop friday night to find out wireless connectivity was gone, or coming and going… “gateway unreachable”! As network op and many other devices not having any problem on same wifi I was really puzzled and battered by my wife! She confiscated my PC…. Anyway, since I found out with an ethernet connection all was fine my suspicions went into the direction of the drivers… so after googling found this solution and it worked! Thank you very much! And doom Microsoft for yet again a stupidity introduced in a new upgrade that’s supposed to make things better…….
January 2, 2014 at 11:52 am
cheers bro worked like a charm
January 5, 2014 at 2:11 am
Thank you! I have been searching the web like a mad man for the last two days and finally came to yours… it worked beautifully!
January 9, 2014 at 6:50 pm
Solved indeed. As suggested above, I just re-installed the Win 8 version of the Broadcom driver on my Lenovo Z580 laptop with Win 8.1. Connected straightaway. Now rock steady – thank you very much. I had up to now tried absolutely everything (apart from this simple little gem!) – Lenovo even had it in for repair; which did not solve this issue. Lenovo’s website even states to install the Win 8.1 driver from their website.
January 10, 2014 at 6:32 pm
Worked!! Thanks for the easy solution!! I just wasted an hour trying to fix this problem…you saved me wasting even more time.
January 13, 2014 at 11:14 am
2nd approach works perfect for me. Thanks!
January 21, 2014 at 12:42 pm
Many many thaks!!! It has worked, after hours trying to set up fix IPs and more things your tip solved my connection problen within minutes…
Many thanks….This morning I had promised myself dont buy a Microsoft product in my entire life
January 21, 2014 at 10:34 pm
Thank you very much! I did the first solution and it solved my problem!
January 25, 2014 at 11:50 am
It seems that solution suggested by Admin worked in most cases. Unfortunately, it didn’t work in my case. I recently purchased Samsung 10.1″ Windows 8 tablet which I upgraded to Window 8.1 after which my internet connectivity went “Limited” for both wired and WiFi connections. I have reinstalled the manufacturer’s drivers and later did the second option as well as suggested above. However, after rebooting the tablet, problem remains same i.e. Limited Connectivity. Any further help?, please.
January 27, 2014 at 6:10 am
Not been able to rectify the problem with any of options suggested by Admin, I reset the device to factory settings which brought it back to Window 8. I had to reinstall all applications but now everything is working perfect. Will give another try to Windows 8.1 after release of its 1st update which is supposed to be released in March and may have some solution to “Limited Connectivity” problem caused by upgrade from Windows 8 to Windows 8.1.
January 25, 2014 at 2:56 pm
Thanks a lot! I was at the point of throwing my brand new notebook out the window. Your fix worked like a charm. Can’t believe the crappiness of windows sometimes.
January 26, 2014 at 4:12 pm
Great help – solved the problem – many thanks for the advice
January 31, 2014 at 5:42 am
After days of searching to solve this problem, resetting the TCP as per your suggestion worked great for me.
Thank you Thank you Thank You
February 5, 2014 at 3:47 am
OMG YOU ARE THE MAN! YOU SAVED MY PC!
February 18, 2014 at 8:15 am
OMG this worked!!! Thank you!
February 21, 2014 at 5:17 pm
not working for tp-link wn722n with updated driver for win 8.1
February 24, 2014 at 8:19 pm
your a god send, brilliant thanks, re installed the original driver as above, and its working, thanks from ireland